Pyramid Technologies, Inc. Pyramid Technologies, Inc.

A COMPLETE GUIDE TO PROFIT MANAGEMENT FOR SKILLED GAMES

The entertainment landscape is constantly shifting, and the skilled gaming industry is capturing a significant share of attention. Unlike traditional casino games that rely heavily on chance, skill games for real money offer a unique appeal, drawing in players who enjoy the thrill of competition and the satisfaction of winning through their abilities. For operators and business owners who place these engaging machines in locations like bars, restaurants, and convenience stores, understanding how to effectively manage profits and optimize their operations is paramount to success.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

PROTECTING GAMING MACHINES AGAINST EMP ATTACKS: WHY SWITCHING FROM PULSE TO SERIAL MATTERS

In today's world of skilled gaming and amusement machines, technology offers incredible experiences — but also opens new vulnerabilities. One growing threat operators and manufacturers must be aware of is the use of handheld Electro-Magnetic Pulse (EMP) devices. These devices can easily interfere with machines, especially those configured with pulse-based inputs for crediting functions.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

LEVELING UP: HOW OPERATORS CAN MAXIMIZE ADULT AMUSEMENT PLACEMENTS IN BARS AND RESTAURANTS

The amusement and arcade industry is no longer confined to family entertainment centers or classic arcades. A growing segment of the industry is thriving in adult-oriented environments—bars, breweries, gastropubs, and restaurants—where entertainment isn't just a side offering, but a key component of the experience. For operators, these venues offer a unique opportunity to reach a high-spending, socially active demographic. But to capitalize on this potential, strategy is everything.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

TICKET REDEMPTION IN THE SKILLED GAMING INDUSTRY: THE NEED FOR NON-NETWORKED SOLUTIONS

The skilled gaming industry continues to grow as operators find innovative ways to navigate complex regulatory environments while maintaining profitable and efficient businesses. One of the most critical components of any skilled gaming operation is ticket redemption technology, which serves as the backbone of player transactions. However, as legal frameworks shift and regulatory scrutiny increases, operators must adopt a non-networked solution that allows ticket redemption to be handled entirely outside of the gaming location. This approach not only ensures operational flexibility but also minimizes risk and enhances profitability.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

THE BEST-SELLING VENDING PRODUCTS OF 2025: WHAT’S HOT AND WHAT’S NOT

The vending machine industry is undergoing rapid transformation, driven by consumer demand for convenience, healthier choices, and innovative products. As we move into 2025, vending operators must adapt to shifting trends to stay competitive and maximize profitability. This article breaks down the best-selling vending machine products of 2025—highlighting snacks, beverages, and new categories that are gaining traction, as well as those that are losing their appeal.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

LOCATION, LOCATION, LOCATION: WHERE TO PLACE AMUSEMENT AND GAMING MACHINES FOR MAXIMUM REVENUE

In the amusement and skilled gaming industries, location isn’t just a factor—it’s the key to success. Whether operating traditional arcade games in family entertainment centers or skill-based machines in gaming establishments, strategic placement directly impacts revenue. Understanding foot traffic, audience behavior, and venue type is crucial to maximizing profits. Let’s explore the best locations for arcade and skilled gaming machines and the factors that influence their success.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

THE FUTURE OF SKILLED GAMING IN PENNSYLVANIA AND ITS IMPACT

Pennsylvania’s gaming industry is at a crossroads as the debate over skill-based gaming machines intensifies. These slot-like machines, which require player skill to influence the outcome, exist in a legal gray area, sparking discussions among lawmakers, business owners, and casino operators. The decisions made in Pennsylvania regarding the regulation and taxation of skill games could have far-reaching consequences, not only for the state but for the national gaming and gambling industries as well.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

CUSTOMER SERVICE IN THE SELF-SERVICE INDUSTRY: PROS AND CONS

Self-service kiosks have become a cornerstone of modern customer service, offering convenience, speed, and efficiency across various industries. Whether at a quick-service restaurant (QSR), retail store, hotel, or transportation hub, these kiosks enhance the customer experience while helping businesses streamline operations. However, while self-service kiosks provide numerous advantages, they also come with certain challenges. Let’s explore their impact on customer service and examine the pros and cons of their growing presence.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

TOP TRENDS SHAPING THE SKILLED GAMING INDUSTRY IN 2025

The skilled gaming industry, with its unique blend of slot-machine-like gameplay and interactive player involvement, continues to gain traction across the United States. Found in convenience stores, bars, gas stations, and other small venues, these games offer players the thrill of chance with a layer of strategy. As the industry evolves, 2025 promises to bring new challenges and opportunities. Here’s a look at the key trends poised to shape the skilled gaming landscape this year.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

2025 TRENDS: HOW SELF-SERVICE IS SHAPING OUR WORLD

Self-service technology is no longer a novelty but a necessity in modern life. From ordering fast food to managing banking tasks or even checking into a hotel, self-service kiosks and unattended payment systems have become integral to our daily routines and workplaces. As we look toward 2025 and beyond, the convergence of AI, IoT, and biometric technology is poised to redefine the self-service landscape, offering unparalleled convenience and efficiency.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

TAKING A PROFIT FROM YOUR VENDING BUSINESS: A GUIDE TO PROFIT CALCULATION AND TRACKING

The vending machine business, often romanticized as a passive income stream, can be a lucrative venture. However, beneath its surface lies a complex network of costs and margins that can significantly impact profitability. From the initial investment in machines to ongoing maintenance and product stocking, every aspect of the business requires careful financial management.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

SKILL VS. CHANCE: HOW REGULATIONS SHAPE THE SKILLED GAMING INDUSTRY

In the ever-evolving gaming landscape, the distinction between skill and chance has become a pivotal factor influencing the legality and design of gaming machines. This differentiation is particularly significant in the context of "skilled gaming," a style of gaming that introduces an element of skill, allowing players to influence outcomes and potentially win repeatedly. The interplay of legal definitions, state-specific regulations, and market dynamics has created a unique space for skill-based games to thrive.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

MARKETING YOUR ARCADE: A GUIDE TO ATTRACT AND ENGAGE

The arcade industry has experienced a resurgence in recent years, driven by nostalgia and technological advancements. To capitalize on this trend and ensure your arcade's success, effective marketing is essential. Here's a comprehensive guide to help you attract and engage customers.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

USING DATA ANALYTICS TO IMPROVE GAME PERFORMANCE AND PLAYER RETENTION IN THE SKILLED GAMING INDUSTRY

In the skilled gaming market, data analytics offers smaller operators a competitive advantage by enabling them to make informed decisions that enhance player experiences, optimize machine placements, and increase profitability. While smaller than major casinos, skilled gaming establishments can apply similar data-driven strategies used by casinos to attract and retain loyal patrons. This article explores how smaller operators can harness the power of data analytics to boost performance and sustain growth.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

WHY HURRICANE HELENE PROVES CASH ACCEPTANCE IS CRUCIAL FOR MERCHANTS

Hurricane Helene, like many devastating natural disasters, highlighted a vulnerability in modern commerce: the heavy reliance on electronic payment systems. With widespread power outages and internet disruptions, many businesses were left unable to process credit and debit card payments. In areas hardest hit by the storm, survivors who could access essential goods and services were confronted with an unexpected challenge: cash became the only reliable method of payment.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

DESIGNING CONSUMER-CENTRIC SELF-SERVICE KIOSKS

Self-service kiosks have become increasingly popular across various industries, offering convenience and operational efficiency for businesses. However, as an excerpt from a recent Newsweek survey reveals, many consumers remain dissatisfied with self-service technology, citing concerns such as job displacement, lack of human interaction, and the exclusion of cash as a payment option. These issues highlight the disconnect between current kiosk implementations and customer expectations.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

THE RELIANCE THERMAL PRINTER: POWERING SELF-SERVICE KIOSKS WITH RELIABILITY AND EFFICIENCY

In today's fast-paced world, self-service kiosks have become an integral part of businesses across a range of industries—from retail and hospitality to transportation and gaming. As these kiosks continue to revolutionize customer experiences, the technology powering them must keep pace. At the heart of many self-service kiosks is the Reliance Thermal Printer, a robust solution designed to provide high-performance printing with exceptional reliability. Developed by Pyramid Technologies, the Reliance printer stands out as a thermal printer that delivers both functionality and artistry in design.

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Pyramid Technologies, Inc. Pyramid Technologies, Inc.

THE FUTURE OF ARCADES: INTEGRATING TECHNOLOGY FOR A COMPETITIVE EDGE

Arcades face tough competition from home gaming systems, but the key to staying relevant lies in embracing new technologies like virtual reality (VR), artificial intelligence (AI), and cloud-based management systems. These innovations can create immersive, interactive experiences that go beyond what home gaming offers, giving arcades a unique advantage.

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