Protecting Your Uptime: Addressing the Primary Causes of Hardware Friction
A jammed bill acceptor is a "Closed" sign in disguise. When a customer walks up to your kiosk with cash in hand only to have it rejected, you don't just lose a transaction, you risk losing their trust. If your hardware isn't active, your revenue is at a standstill.
To keep your operations flowing, your maintenance strategy should defend against the three most common causes of hardware friction:
Environmental Buildup: Dirt and debris are the enemies of precision. Without scheduled cleaning, microscopic buildup can disrupt sensor paths, leading to avoidable rejects.
Component Fatigue: The transport system is the heart of your hardware. Using high-torque, industrial-grade gears is the key to ensuring your system performs under the pressure of high-volume use.
Foreign Object Interference: From debris to attempted fraud, your bezel is the first line of defense. Your hardware needs a robust design that maximizes currency acceptance while minimizing the impact of external interference.
At Pyramid, we engineer our bill acceptors to manage the "Real-World" scenarios of your business. We’ve spent 25 years refining the geometry of the bill path to maximize your uptime and protect your bottom line.